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| 1. How do I sell my airline frequent flyer miles to a travel broker? |
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The award travel broker emails,
phones or faxes the itinerary and terms to you.
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Either you, the broker or the passenger makes
the reservation. You will ticket online, by phone or in person. |
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The travel broker sends payment upon airline confirmation of e-ticketing.
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| 2. What if the passenger cancels after
I order the ticket and before the broker pays me? |
The broker should reimburse any fees you may have already paid
the airline. The broker should also reimburse the airline
redeposit fee when you return the unused ticket to the airline
for mileage credit. |
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| 3. What if the passenger cancels
after the broker pays me? |
The award travel broker may ask you
to order another ticket after the unused ticket has
been redeposited and the mileage re-credited.
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| 4. Why should your problem in Questions
#2 and #3 concern me? |
Clients usually pay in advance and understand
that their award tickets are nonrefundable. Nevertheless,
people can become very unpleasant about demanding refunds.
If you're unwilling to redeposit and re-issue award tickets
please tell the broker in advance. Cancellations don't happen
often but health problems and other events change travel plans. |
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| Buy Airline Tickets |
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| 1. How do I buy airline frequent flyer awards from award travel brokers? |
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Please read our Terms
and Pricing page before requesting an airfare.
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Your payment and ticket
are non-refundable and payment in advance of ticketing
is required. Brokers understand that poor health and
other events may force you to cancel
your trip but frequent flyers are often reluctant
to redeposit unused tickets for mileage credit and
then re-order tickets in your name or other passenger
name(s). Try to re-schedule. Your award tickets
are generally valid for one year from the ticketing
date. |
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| Other |
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| 1. Can I buy miles from a broker to add to my account? |
Brokers generally sell award tickets and not miles.
Many airlines sell miles to their frequent fliers. |
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| 2. Can I trade my miles for award tickets on a different airline? |
| Ask your broker. |
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